How to Practise Empathy during the Covid19 Pandemic
Kendra Cherry Medically reviewed by Carly Snyder, MD
Updated on March 30, 2020
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The coronavirus (COVID-19) pandemic has led to sweeping changes and disruptions in nearly every aspect of daily life. With mandates and guidelines changing all the time, it’s easy to feel overwhelmed by our own anxieties. It is important to practice empathy during this time, not only for others but for yourself as well.
There are many benefits to practicing empathy. Empathizing with others can help you feel less lonely and more connected. It also increases the likelihood that people will reach out and help others when they need it.
In addition to boosting social connectedness and increasing helping behaviors, empathizing with others also improves your ability to regulate your emotions during times of stress. Feeling empathy allows you to better manage the anxiety you are experiencing without feeling overwhelmed.
Ways to Build Empathy
Some people are just empathetic by nature, but there are plenty of things that you can do to cultivate your own empathy skills. Research has also shown that empathy is an emotional skill that can be learned.
Listening to others, engaging in acts of service, observing the empathetic actions of others, and imagining yourself in another person’s situation are all strategies that can help build empathy.
Here are some things you can do to try to stay empathetic even when it feels like staying in touch with other people is more difficult than ever.
Stay Connected
In a time when people are practicing social distancing, self-isolation, and quarantine, it’s all too easy to turn inward and focus solely on yourself or your family unit. But research suggests that caring about others is one of the best ways to fight feelings of isolation.
Showing empathy and engaging in helpful actions, whether it’s donating to a charity or writing a supportive note to a friend, can increase your feelings of social connectedness.
So while you may be keeping your physical distance from others to prevent the spread of the virus, it doesn’t mean you need to be emotionally distant. Show concern and stay connected to the people in your life.
Be Aware
Consider some of the ways that the pandemic has affected your life. Are you working from home or on paid leave? Are your kids out due to school closures? Do you have plenty of food in your pantry and freezer?
Now think about how others might answer those same questions depending on their situation and circumstances. Many people have lost their jobs and are out of work, others have no choice but to continue working. Some people are worried about how to find childcare as they continue to work, and many may be struggling to find or pay for basic necessities.
Empathy and understanding are a critical part of compassion and, more importantly, action. Think of others and look for ways that you can help.
Be Kind
Take it easy on yourself and others. It’s ok if you aren’t managing to do it all. It’s ok if your kids are watching a little too much tv or if you aren’t keeping up on your usual routines. It’s a lot to deal with and everyone copes with stress, anxiety, and fear differently. Cut yourself some slack and practice self-compassion.
Working parents are struggling to manage kids who are home all day now that schools have closed. Not only is the work situation unsettled, but parents are also trying to help kids with distance learning.
Those working in healthcare and finance are busier than ever. Not only are they dealing with the stress of being on the front line of a public health crisis, but they may also be struggling to find someone to watch their own kids while they are at work.
We all have our own anxieties, but that doesn’t mean we should lose our kindness in the face of a crisis.
Be Considerate
Sometimes we may be quick to criticize others without making the effort to understand how their situation and experiences are impacting their choices. Yes, it’s easy to lob criticism at others in a time of crisis, particularly those who don’t seem to be taking the situation seriously. Try to remember that everyone copes differently. People may also feel overwhelmed by conflicting information from news sources and social media.
While you cannot control how others behave, you can control your own actions and do your part by sharing health information from legitimate sources. Ask others to observe your desire for physical distance and try to gently encourage friends and family to stay home, wash their hands frequently, practice social distancing, and self-isolate if they experience symptoms.
Help Others
In the midst of something that seems overwhelming, helping others can provide a sense of control and empowerment. When the world feels unpredictable and chaotic, finding tangible ways to do good and make things better for someone else can be a source of comfort.
Some ways that you can practice empathy:
If you are in a financial position where you can stay home, look for ways that you can support others who may be struggling.
- Don’t panic buy. If you are overbuying items you are making it more difficult for others to find what they need.
- Donate non-perishable goods to food pantries.
- Put together care packages for healthcare workers, elderly neighbors, or those whose jobs have been affected.
- Purchase gift certificates from restaurants and small businesses that have been affected.
Stay home. One of the best things you can do to support others is to simply stay home. Follow the guidelines outlined by the CDC (HSE in Ireland). Avoid groups, stay home as much as possible, and practice social distancing. Staying out of the way helps prevent the spread of the virus, which helps ensure that healthcare professionals and resources are not overwhelmed.
A Word From Verywell
Empathy is always important, but it is particularly vital during a public health crisis. Practicing empathy during the COVID-19 pandemic not only opens your mind to what others are experiencing, but it can also provide social connectedness that can help combat feelings of isolation. During a large-scale event, it is important to remember that everyone is in this together—think of others, reach out however you can, and remember to ask for help if you need it.
Helpful Links
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I thought it may be useful to share the link to the guide - https://switcher.ie/broadband/guides/how-to-keep-your-children-safe-online/ - which you can include on your website ahead of Safer Internet Day, to help parents and children who may need some extra support. We've also put together some handy top tips you can use on your website: 10 tips to keep your children safe online
- How to reduce the risks online
- How to recognise cyber bullying and grooming
- How to educate children on cyber safety
- How to set up parental controls on devices
- Talk about it:Make time to chat about online risks and how to use the internet safelyas soon as they're old enough to go online. Encourage your children to speak to you about what they view online and empower them to act if they're worried about anything.
- Recognise the risks: Educate yourself about the potential dangers children could face online so it’s easier to spot warning signs. Get to know what platforms your children use, and learn about dangers such as phishing, grooming and cyberbullying.
- Teach the do's and don'ts: Be clear about the non-negotiables. For example, teach your child not to share personal details or photos with strangers and instruct them not to click on links to unknown websites or texts. Do encourage your child to question what they see and only accept friend requests from people they know.
- Spot the signs: Pay attention to your children's behaviour whilst on and off their devices. Being alert to changes in your child can help prevent problems from escalating. Some warning signs are withdrawing from friends or family, sleeping and eating problems or losing interest in previously loved hobbies or interests.
- Set boundaries:Let your children know what they can and can't do on the internet from the get-go. Agree on what devices they can use, when, and how long they can spend online. As they get older, explaining and negotiating boundaries may be more effective.
- Take 'parental' control: These ready-made boundaries put parents in control of what children can see online. They can be set up through your internet provider at device level to block specific websites and filter out inappropriate content.
- Be social media savvy: The popularity of social media apps like TikTok and Snapchat makes it harder to keep track of what your child is accessing online. Fortunately, each social media platform has its own privacy settings and safety tips for parents. Check them out before you let children have their own accounts.
- Protect from harm:Install antivirus software on family devices to minimise the risk of cyber attacks or scams. Use two-factor authentication (2FA) for extra security on your online accounts. This can also stop children from signing into services they're not allowed to use.
- Set a great example: You're the greatest 'influencer' in your children's lives when they're young. Limiting your time online, discussing dangers you've come across, and questioning what you view can help reinforce the rules you are setting for your children and, in turn, influence their online behaviour.
- Seek support:The more you learn about online dangers, the better equipped you'll be to handle them. There are some great resources like webwise.ie, internetmatters.organd cybersafekids.ie to help you recognise and reduce online dangers and seek advice if you think your child is experiencing cyberbullying or is at risk online.
Short videos on the Importance of Play have recently launched which was a collaboration between North Central CFSN and Lifestart Services. Volume 1 https://youtu.be/xl2F2vZXhbg Volume 2 https://youtu.be/OOy4lmWggtM Volume 3 https://youtu.be/tmv40--l7fA Volume 4 https://youtu.be/Wr9bfTWddts Volume 5 https://youtu.be/7HLkBXvVTFE Volume 6 https://youtu.be/NuUXb51qZY0
Infant Mental Health Awareness Week runs from June 13th-19th.
This week provides an opportunity to focus attention on the wellbeing, social and emotional development of our babies and young children. It highlights the importance of early relationships and a relationship based approach to interventions with infants and families. As our understanding of IMH and its evidence base develops, so also does our knowledge of how to apply this knowledge and an ‘IMH lens’ to interactions with infants, parents and caregivers in health and social services.
What is infant mental health?
Infant Mental health (IMH) refers to the healthy social and emotional development of Infants starting at conception up to three years of age.
The first 1000 days of life are recognised as a critical period of opportunity to support infant mental health. Decades of research have shown that it is the quality of the early caregiver relationship that is a significant determinant of the infant’s healthy social and emotional development and in turn physical health, right up to adulthood.
The National Healthy Childhood Programme has embedded IMH as the foundation of the development of its resources and in the approach of the delivery of the universal child health service. This embedding of key messages can be seen in the My Child suite of books (www.mychild.ie/books) and also on www.MyChild.ie where key messages around bonding and relationship building have been embedded for the parent/caregiver.
In clinical practice the topic of IMH has been included for the first time in the National Standardised Child Health Record. To build on this, the National Healthy Childhood Programme have just completed a suite of three eLearning units which are now available on HSEland for healthcare practitioners / caregivers who are working with children and families.
Throughout the week you will see videos and key IMH messaging being promoted on the HSE MyChild social media pages ( Facebook / Instagram ). Keep an eye out in the National Newspapers for articles from our experts also. (IrishTimes article)
In addition The National Healthy Childhood Programme have developed a series of ten practical videos with HSE expert advice which are now available on YouTube and on the relevant pages on the www.mychild.ie website.
These videos (2-3 minutes each) are aimed at parents/guardians of children (0 – 3 years).
These new video resources are available here while lots more expert advice for every step of pregnancy, baby and toddler health can also be found at www.mychild.ie
There are a suite of posters available focusing on the promotion of IMH messaging to order from healthy.childhood@hse.ie